![]() (Includes Send-Ctrl-Alt-Delete and Run as a Service.) Log In as Administrator: Perform system administrative tasks without interrupting the session in progress. Reboot / Reconnect: Restart your customers computer and automatically reconnect to the support session in progress. Live Chat: Chat in real time with your customers instead of staying on the phone the whole time.Īnnotation Tools: Both you and your customer can draw, highlight and point to items right on the screen. # Remote Control: With your customers permission, you can remotely take control of their desktop to provide service just as if you were sitting at their computer.įile Transfer: Instantly exchange files and folders with your customers. # Two-Way Screen Sharing: You and your customers can show instead of tell whats happening on your desktops, so you can get to the heart of the issue faster. One-Click Session Start: Save time by starting your support sessions in just one click. Handle more support requests in less timeĪssist up to eight attended or unattended customers at once Easily view and control your customers computers online to quickly resolve their technical issues. You can download the beta version or pre-order the final version.Provides you with live-support capability. If you are a user who connect to multiple system regularly or switched from Windows to mac, you will find Royal TSX extremely useful and powerful. Also it will be available for iOS as Royal TSi which will make the sync complete. Old Windows users who are familiar will appreciate it to get it on the Mac. IT administrators, who will use it first time will see how powerful it is and provide how many features compared to Microsoft Remote Desktop and many other RDP applications. The application Royal TSX is still in beta for Mac OS X. The app supports AppleScript, so that you can automate repetitive tasks such as connecting to a specific set of connections, build reports containing specific properties of connections, import of connections from various sources. Once you have secured the document with password, it will ask for the password when the document is opened. It uses AES/Rijndael level security which is approved by NSA. You can encrypt your documents with password for security and it is fully supported with Royal TSX. ![]() No other RDP client provides this set of features. It also can connect to Mac, Linux or Windows computers running VNC or Apple Remote Desktop. The official Web plugin of Royal TSX uses Webkit as core and helps supports Sharepoint, System Center Web Consoles, and much more. The official Terminal plugin is based on iTerm with support of SSH and Telnet. It uses FreeRDP as official RDP plugin with support of Network Level Authentication, TLS encryption and much more. Royal TSX uses Remote Desktop Protocol to connect to Windows computers. It is cross platform, which means that the document is compatible with Royal TS(Window) and Royal TSi(iOS). Just save the Document in ‘Merge file on save’ mode and you can share it via Dropbox or SkyDrive. If you use multiple systems, you can save the configuration and sync across other platforms. The Web connection functionality is useful for Sharepoint sites and admin interfaces. Royal TSX has other features like VNC management, Web connections, and Terminal if you have installed plugins. You can even duplicate a host if you another system you want to add has the same host name. This is the process if you would like to add more than one hosts. Click Add, enter display name, fully qualified domain or IP address of the host, then Save and Close. All the remote desktop hosts are added in Connections folder. ![]() You can provide default credentials in the Connections folder so that you can access the client immediately.Īfter setting up the credentials, you can use it right away. Credentials can be managed by selecting credentials folder and save usernames and passwords of the remote computers. Royal TSX can manage credentials for lot of system, which is a very essential feature. You can see which plugin does what in Properties tab, so that you can enable specific plugins if you would like. The connection configuration is very easy to use. It has many important connections built in and they are constantly adding more. Royal TSX is plugin based application and easily extendable. This will help administrators very much who had to rely on different clients for RDP. Now a powerful and full featured remote desktop application called Royal TSX, that was Windows exclusive before, has landed on Mac. When we talk about RDP clients for Mac, there are not many choices.
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